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📊

Build a dealership performance dashboard
Connect to DMS data and track sales, inventory, and CSI scores

App

📄

Draft a vehicle recall response procedure
Generate a procedure grounded in NHTSA and safety standards

Document

📊

Build a Q3 sales & operations review deck
Pull data from Salesforce CRM and DMS into slides

Slide Deck

Connect to our Dealer Management System and build a dashboard showing units sold, gross profit per unit, CSI scores, and days-to-turn across our top dealership locations.

AI

I'll need access to your DMS and CRM systems. Let me request that through a Gatekeeper.

🔒 Gatekeeper: CDK Global DMS API
Requesting read-only access to sales transactions, inventory age, and gross profit data. The Gatekeeper holds the credential and logs every query.

🔒 Gatekeeper: Salesforce CRM
Requesting read-only access to CSI survey results, customer satisfaction metrics, and NPS scores.

Both approved.

AI

Access granted. Pulling dealership performance data now.

Executed code

const sales = await env.DMS.getSalesMetrics({
  locations: "top-8",
  include: ["units", "grossProfit", "daysToTurn"]
});
const csi = await env.CRM.getCSIScores({
  period: "current-month"
});
const alerts = sales.filter(
  loc => loc.daysToTurn > 45
);
app.render(DealerDashboard, { sales, csi, alerts });

AI

Dealership Performance Dashboard is live. Connected via Gatekeeper -- read-only, every query logged.

I see 2 locations with inventory aging above 45 days. Want me to add Teams alerts when days-to-turn exceeds your 40-day target?

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Draft an updated Vehicle Recall Response Procedure for our dealership network. Base it on current NHTSA requirements and our internal safety compliance standards.

AI

I'll pull from your company's context library to ground this in AutoNation's standards.

📚 Context Library: Safety & Compliance
Loading AutoNation's current recall SOP (v1.4), NHTSA TREAD Act requirements, FTC Safeguards Rule, and state-level dealer compliance mandates. These are curated by your legal and compliance team and read-only to the agent.

AI

Context loaded. I've identified 3 gaps in the current procedure:

1. Missing EV-specific recall classification (battery, charging, software OTA)
2. Customer notification SLAs not aligned with latest NHTSA guidance
3. Parts availability tracking and escalation needs updating

I'll address all three in the updated procedure.

AI

Vehicle Recall Response Procedure v2.0 draft is ready. Structured per NHTSA requirements with AutoNation-specific processes and OEM coordination workflows.

You can edit directly, export to Google Docs, or share for review. The document stays connected to the context library -- if NHTSA guidance changes, I can flag sections that need updating.

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Build a Q3 sales & operations review deck summarizing dealership performance, digital retailing progress, and upcoming initiatives. Pull data from Salesforce and CDK.

AI

I'll need access to your CRM and DMS platforms.

🔒 Gatekeeper: Salesforce CRM (read-only)
Requesting access to sales pipeline, unit volume, and customer satisfaction data.

🔒 Gatekeeper: CDK Global DMS (read-only)
Requesting access to inventory, gross profit, and service revenue data.

Both approved.

AI

Executed code

const performance = await env.CRM.getDealerMetrics({
  regions: ["Southeast", "Southwest", "West"],
  quarter: "Q3-2026"
});
const initiatives = await env.DMS.getProjectStatus({
  programs: ["digital-retail", "ev-cert", "dms-migration"],
  since: "2026-07-01"
});
deck.generate(QuarterlyReview, { performance, initiatives });

AI

Q3 Sales & Operations Review deck is ready -- 4 slides from live Salesforce and CDK data.

You can regenerate anytime to pick up changes, or edit individual slides. Export to Google Slides or PDF when ready to present.

+

Gadget

Code

Connections

Dealership Performance Dashboard

94.7%

Avg CSI Score

347

Units Sold Today

1,284

Service ROs Today

28d

Avg Days to Turn

Inventory Aging Alerts

⚠️ AutoNation Toyota Las Vegas -- 42 units over 60 days. Pricing adjustment recommended. Regional VP notified.

⚠️ AutoNation Honda Chandler -- 28 units approaching 45-day threshold. Review markdown schedule.

Dealership Performance by Location

AN Ford Fort Lauderdale

97%

On Target

AN Chevrolet Houston

94%

On Target

AN BMW Dallas

91%

On Target

AN Mercedes Denver

85%

On Target

AN Toyota Atlanta

78%

On Target

AN Honda Chandler

62%

Monitor

AN Toyota Las Vegas

41%

At Risk

Page

Source

Connections

Vehicle Recall Response Procedure v2.0

AutoNation -- Vehicle Recall Response Procedure

Version 2.0 · Draft · August 2026 · Classification: Internal · Owner: Safety & Compliance

1. Purpose

This procedure establishes the steps, roles, and responsibilities for managing vehicle recall campaigns across AutoNation's dealership network. It ensures timely customer notification, parts procurement, repair execution, and regulatory compliance with NHTSA, OEM mandates, and state-level requirements.

2. Scope

All 300+ AutoNation dealership locations nationwide
New and pre-owned vehicle inventory subject to active recalls
EV-specific recalls including battery, charging systems, and OTA software updates [NEW]
Customer-owned vehicles serviced at AutoNation service centers

3. Recall Severity Classification

Severity	Definition	Response SLA	Escalation
Critical	Safety defect with imminent risk of injury, fire, or crash (stop-sale)	Immediate	SVP Ops + Legal + OEM
High	Safety recall requiring repair before delivery or continued use	24 hours	Regional VP + Service Dir
Medium	Non-safety recall, customer notification and repair scheduling	72 hours	Store GM + Service Mgr
Low	Advisory or customer satisfaction campaign, voluntary repair	7 days	Service Manager
EV-Specific [NEW]	Battery thermal event, charging fault, or software safety patch	4 hours	EV Program Lead + Safety

NHTSA TREAD Act: Dealers must notify affected vehicle owners within 60 days of recall issuance. Stop-sale orders require immediate removal of affected units from active inventory and prohibition of delivery until remedy is applied.

4. Escalation Matrix

Role	Contact	Triggered At
Service Director (store)	Per-location roster	All recalls
Regional Vice President	regional-ops@autonation.com	High / Critical
VP Safety & Compliance	safety@autonation.com	Critical / EV-Specific
General Counsel	legal@autonation.com	Critical only

Slides

Source

Connections

Q3 Sales & Operations Review

Slide 1 of 4

Q3 2026 Sales & Operations Review

Retail Operations · AutoNation · August 20, 2026

Slide 2 of 4

Strategic Initiatives -- Q3 Status

Initiative	Owner	Status	%
Digital Retailing 2.0 Rollout	M. Rivera	In Progress	72%
EV Certification Program	K. Patel	In Progress	58%
DMS Cloud Migration	R. Chen	Complete	100%
Customer 360 CRM Unification	J. Torres	In Progress	85%
AutoNation Mobile Service Expansion	S. Williams	Complete	100%

Source: Salesforce CRM & CDK Global · Aug 20, 2026

Slide 3 of 4

Key Metrics

68,420

Units Sold (Q3)

$3,847

Avg Front Gross / Unit

$412M

Service Revenue (Q3)

82

NPS Score

Slide 4 of 4

Q4 Roadmap

AI Agent Workspace Pilot -- Deploy AutoNation OS to Operations & Finance teams.

EV Charging Network Expansion -- Install Level 3 chargers at 50 additional dealerships.

Digital Retailing 2.0 Cutover -- Complete rollout with 30-day A/B test against legacy flow.

Customer 360 Launch -- Unified customer profile across sales, service, and finance.

Predictive Service Scheduling -- Pilot AI-driven service appointment recommendations for top 25 stores.

Integrations

Connect external services to AutoNation OS. Gatekeepers govern access, scope permissions, and log every action.

Gatekeepers

📧

Google Workspace

Gmail, Docs, Sheets, Slides, Calendar, Drive

💬

Slack

Send messages, read channels, manage workflows

☁

Salesforce CRM

Customer data, sales pipeline, CSI surveys, lead management

🛠

ServiceNow

IT tickets, facilities requests, change management, CMDB

🚗

CDK Global (DMS)

Dealer management, inventory, F&I, service scheduling, parts

💼

Workday

Employee data, org charts, payroll, time off, benefits

📦

SAP

Finance, procurement, fleet management, and accounting

🔧

Reynolds & Reynolds

Secondary DMS, parts ordering, service lane management

💻

GitHub

Access repositories, create PRs, manage issues

❄

Snowflake

Data warehouse, analytics, cross-department reporting

🛡

Splunk / SIEM

Security events, alerts, monitoring, and PCI compliance

📊

Power BI / Tableau

Dashboards, executive reporting, and dealership analytics

MCP Servers

Remote MCP servers available to all workspaces.

Vehicle Inventory API

https://inventory.mcp.autonation.internal/mcp

Auto

Service Scheduling System

https://service.mcp.autonation.internal/mcp

Needs auth

Customer Database

https://customers.mcp.autonation.internal/mcp

Needs auth

Employee Directory

https://directory.mcp.autonation.internal/mcp

Auto

Cloudflare API

https://mcp.cloudflare.com/mcp

Auto

Context

Curated reference documents that ground your agent in AutoNation's knowledge. Published centrally, read-only to all agents and workspaces.

md

company-strategy-fy2027.md

AutoNation's strategic priorities, "Customer for Life" strategy, annual objectives, and key results by region

md

brand-standards.md

Brand voice, customer-facing communication standards, "Drive Pink" messaging, and approved templates

md

safety-compliance.md

NHTSA TREAD Act requirements, FTC Safeguards Rule, recall SOPs, and state dealer compliance mandates

md

dealership-operations.md

Store operations playbook, staffing models, hours of operation, and daily management routines

md

vehicle-pricing-guidelines.md

Pricing policies, margin targets, OEM incentive programs, and competitive market adjustments

md

customer-experience-playbook.md

Customer journey maps, NPS benchmarks, retention strategies, and service standards

md

fleet-services-procedures.md

Fleet operations, commercial account management, upfitting workflows, and volume pricing

md

digital-retail-standards.md

Online sales platform, digital retailing workflows, e-commerce compliance, and omnichannel experience

md

hr-policies.md

Leave policies, performance review criteria, hiring procedures, and compensation guidelines

md

financial-reporting-standards.md

Chart of accounts, reporting cadence, audit requirements, and SOX compliance procedures

Skills

Name	Description	Group	Source
meeting-prep	Scan calendar, gather context from connected systems, and generate briefing docs	General	AutoNation
weekly-report	Compile regional activity summaries from Salesforce, Slack, email, and calendar data	General	AutoNation
deal-desk	Analyze proposed deal structures, compute gross margins, and flag policy exceptions	Sales	AutoNation
inventory-pricing	Generate pricing recommendations based on market data, days-to-turn, and OEM incentives	Sales	AutoNation
customer-insights	Analyze customer data trends, purchase patterns, lifetime value, and retention signals	Sales	AutoNation
recall-management	Track active recalls, monitor parts availability, and generate customer notification batches	Compliance	AutoNation
compliance-audit	Gather FTC Safeguards, NHTSA, and state compliance evidence and generate audit packages	Compliance	AutoNation
service-scheduling	Optimize service lane throughput, technician allocation, and appointment scheduling	Service	AutoNation
parts-forecasting	Predict parts demand from service history, recall data, and seasonal trends	Service	AutoNation
competitive-brief	Research competitor dealerships and generate market positioning briefs by region	Sales	AutoNation
fleet-scorecard	Generate fleet account performance reports with utilization, maintenance, and cost metrics	Operations	AutoNation
cost-optimization	Dealership overhead analysis, vendor spend trends, and cost reduction recommendations	Operations	AutoNation
budget-analysis	Pull spend data from SAP, compare to budget, flag variances, and forecast quarter-end	Finance	AutoNation
job-posting-draft	Draft job descriptions from role requirements, team context, and compensation guidelines	HR	AutoNation
onboarding-guide	Generate new hire documentation from wikis, org charts, and system access procedures	HR	AutoNation
ev-readiness	Assess dealership EV readiness -- charger status, technician certification, and inventory mix	Operations	AutoNation